Wednesday, December 27, 2017

Jahan Crusie Booking Terms

Making booking with JahanCruises.com, you must agree with the following terms and conditions from the agency and the ship operators.

General Inclusions 
All cruises include group shore-excursions, entrance fees, transportation, tour guide services (English speaking), taxes, fuel, river pilots, port dues, transfers in from/to the meeting point to/from embarkation/disembarkation point or vice versa. Food and beverages includes full board. Mineral water, coffee/tea (from jug) is included all day. Fresh fruit juices are included in addition during breakfast and afternoon tea.

Exclusions 
Port tax per passenger of US$ 65 (levied by Vietnam and Cambodia Port authorities and port taxes appear on our invoice). Crew gratuities (US$ 8- US$ 10 per passenger/day are recommended) and fuel surcharges if any (see terms and conditions), Credit card fees (3.3 %), banking fees and high season surcharges (US$ 180- US$ 210/person on Christmas and New Year Days)


SURCHARGE
On Jayavarman
Peak season surcharge at US$ 180 per person for all cruises falling on New Year’s Eve and/or Christmas:
Lost Civilization cruise 8D/7N:  23rd Dec 2017; 30th Dec 2017; 22nd Dec 2018, 29th Dec 2018
Serenity cruise 5D/4N: 23rd Dec 2017, 22nd Dec 2018, 29th Dec 2018
Pearl Of The Orient 4D/3N:  30th Dec 2017

On Jahan
Peak season surcharge at US$ 210 per person for all cruises falling on New Year’s Eve and/or Christmas:
Lost Civilization cruise 8D/7N: 23rd Dec 2017, 30th Dec 2017, 22nd Dec 2018, 29th Dec 2018
Serenity cruise 5D/4N 23rd Dec 2017
Pearl of the Orient 4D/3N: 30th Dec 2017

CHILD POLICY
- Maximum 01 child between 5 to 12 years old per cabin sharing bed with parents                                                               
- Child shares existing bed pays 25% of net rate per person (Double occupancy)                                                                
- Child sleep on extra bed pays 30% of net rate per person (Double occupancy)                                                                  
- The ship allows children above 5 years old on boat (Contact us for special permission for child bellow 5 years old)

GROUP CONCESSION POLICY
a. We refer to a group as a booking of 10 cabins or more per cruise.
b. A complimentary cabin (ROH) is offered to the accompanying tour leader for a group booking of 15 or more cabins (subject to availability at the time of booking).
c. Free non English speaking guides are available FOC for groups occupying 10 or more cabins
(Applicable for 8 day/7 night cruise only).

TOUR GUIDE RATE & TOUR LEADER RATE
- Please contact Sales Team to have non English tour guide offer
- Guest cabin rate or tour leader on request and subject to availability


INSPECTION, FAM, VIP and PRESS CRUISE
a. Principals, key reservations staff, product management and sales from registered inbound operators will be offered a special rate of US$ 140 per person per day and the same for a partner sharing room with them. Rates and cabins are subject to availability.
b. FAM rates for overseas clients/groups of agents upon request and subject to cruise season
c. VIP and journalist rates on request and subject to cruise season
d. Port tax of US$ 65 levied by Vietnamese and Cambodian Port authorities applies for each guest

CREDIT CARD POLICY
We accept only Visa and/or MasterCard, Amex. A bank fee 3.3 % charge for Visa/MasterCard and 4% for Amex will be levied on credit card transactions which will be added to the final bill. 
Note: The bank fee charge will be settled to the bank by Party A.

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